You are officious and pedantic.
"Know your men and promote their well-being," and "seek out and accept responsibility," are not mere clichés, even though they're not likely to be found in CFAOs.
Getting this guy the CD bar for his retirement parade is the right thing to do.
That 42 years of service could be addressed by someone shrugging, saying, "I tried to hurry up DHH; it was the CFAOs that screwed him over, not me...but ~whew~ my butt is covered," makes me hope that such a person would never be 'the CO in question,' for the sake of the subordinates.
Mind you, that fact that all this hand-wringing is being bandied about on an internet forum by someone whose profile claims he's a CWO, also leaves me to wonder what happened to old-school CWOs.