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I have an assumption that my file was closed because of a bad background check etc. however do I ever get something official explaining why my file was closed? or do I try to contact my file manager and hopefully get an answer? thank you in advance B

This might get locked and I'm sorry in advance to the staff/moderators however I went in on Friday march 14th to fix my application (wrong trades were on my application for some reason) that afternoon the recruitment office was able to get me a date in April for my medical and interview. When i...