This same document goes on to say:
DEU Clothing
2.118. Extended size clothing:
a. Except for those non-stocked items, which are normally issued as made-to-measure, every effort shall be made to equip personnel from standard or peripheral stock sizes. This includes carrying out minor alterations and adjustments to obtain a reasonable fit. Extended size ranges, available online, should be demanded prior to having a made to measure garment manufactured locally. The extended size range for DEU garments are manufactured by increasing or decreasing the dimensions of the DND paper patterns/specification to accommodate, for example an increase in chest size from a 52 inch to a 54 inch, and should not be confused with a requirement for a “made to measure” garment to accommodate body shapes outside the parameters of these DND specifications. Special size NSNs are available on the C3-01 website C3 contract page.
b. Personnel who cannot be fitted from the catalogued or extended size range are entitled to the issue of made to measure items, not exceeding the quantity authorized by the applicable EGC.
c. When individuals require made to measure garments, B/W/S SupO shall confirm all requests prior to initiating procurement action. B/S/W fund locally purchased made to measure requirements from command allotments. If an individual is undergoing training at a unit other than his home unit, funding for made to measure clothing, special size footwear and equipment should be requested from the individual’s home unit.
d. Extended size demands for initial issues made through Clothing Online are automatically recorded against the individual’s personal online record.
e. Initial issues of made to measure DEU kit purchased locally for all CF members must be reported to DGLEPM/DSSPM Clothing Online office to facilitate the recording of the issue against the member’s online account. Replacement issues of made to measure DEU kit purchased locally items for Regular and Reserve personnel must also be reported to DSSPM to facilitate the reduction of the members online point allocation.
f. When replacement of made to measure DEU kit items are purchased locally the applicable number of points must be removed from the individual’s account. Prior to ordering replacement made to measure clothing, or special size shoes or oxfords, the individual must advise clothing stores if he/she has sufficient points in their account to cover the purchase. If the individual does not have enough points payment must be received prior to ordering the made to measure or special size footwear. Clothing stores must forward details of made to measure or special size footwear purchases including members name, SN, item purchased to DSSPM email who will have the applicable number of points removed from the members account.
In other words, if you are unable to be fitted off the rack, you are entitled to custom-made items. You have to go through clothing stores to get it, but you use your Clothing-on-Line points to "pay" for it. And you pay the same price as if you were getting them off the rack. If you decide to take up body-building and significantly alter your body shape, you are not entitled to a free issue of new service dress items, but you can get new replacement items, using your points. However, if your change in body shape is for medical reasons (e.g. weight loss or gain) then you may be entitled to a complete "initial" issue of service dress without resorting to using your points. Operational dress is simply exchanged.
