I have a question about the wait time tool. I have asked VAC and have not been able to get an answer so I figured I would try here.
The current wait time on reassessments ( when looking at the wait time tool) is 16 weeks from the start of your service standard date (when you hit step 3, and they have a complete application that goes to adjudication). It has dropped from 28 weeks in Jan 2019 slowly down to 16 weeks as of last Wednesday (updates every Wednesday)
In my mind if the wait time drops, then they must be completing an average number of applications faster then the set time. (So in Jan faster than 28 weeks and now since it has stabilized around 16 weeks it probably should take them about that on average)
I have a reassessment in that had a service standard time of a little over 16 weeks ago (originally completed early last year but didnt make it to step 3 until Jan of this year) so I figured I would call and see where they are at.
They are working on Reassessment files that were at step 3 in April 2018. I asked how the wait time is dropping each week if they are still almost a year behind. They could not give me an answer.
I understand that the decision comes when it does and no sooner and I am not looking to rush them (we all know how VAC takes their time) but I am unable to wrap my head around the way the wait time tool calculates averages. Am I missing something?
The current wait time on reassessments ( when looking at the wait time tool) is 16 weeks from the start of your service standard date (when you hit step 3, and they have a complete application that goes to adjudication). It has dropped from 28 weeks in Jan 2019 slowly down to 16 weeks as of last Wednesday (updates every Wednesday)
In my mind if the wait time drops, then they must be completing an average number of applications faster then the set time. (So in Jan faster than 28 weeks and now since it has stabilized around 16 weeks it probably should take them about that on average)
I have a reassessment in that had a service standard time of a little over 16 weeks ago (originally completed early last year but didnt make it to step 3 until Jan of this year) so I figured I would call and see where they are at.
They are working on Reassessment files that were at step 3 in April 2018. I asked how the wait time is dropping each week if they are still almost a year behind. They could not give me an answer.
I understand that the decision comes when it does and no sooner and I am not looking to rush them (we all know how VAC takes their time) but I am unable to wrap my head around the way the wait time tool calculates averages. Am I missing something?