System Upgrade: Please Report Problems

[DAA]

Send in a "Work Ticket" to your respective Help Desk.  I am sure it will be resolved in 6-8 weeks......

But here on Army.ca, it may very well be quicker!

 

[Edward Campbell]

Yes they are nice and big, but from my DWAN computer they do not give the ability to click on them.  The menus drop  when I mouse over, but as soon as I try to move my mouse down the menu they disappear.

Works fine for me on both my PC/Chrome and iPad/Safari.

 

[Mike Bobbitt]

Thanks for the feedback guys... These are indeed new menus. They *should* be more compatible/standards compliant than the old ones, but I see that may not be the case from DIN computers/ I'll have a look and see if I can make them better.

 

[Old Sweat]

I am unable to access any of them. If, for example, I am trying to access Forums, it disappears when I mouse onto it.

 

[dapaterson]

DWAN baseline still runs XP sp3 with IE 7.  Likely the source of the problem.

 

[McG]

I also notice the line of links that includes "Home", "My Messages" and "Profile" appears overtop of (and obscuring) the drop-down menues.

 

[McG]

I also notice the line of links that includes "Home", "My Messages" and "Profile" appears overtop of (and obscuring) the drop-down menues.

Same problem on the home computer when using IE, but all is good with Firefox.

 

[Bruce Monkhouse]

I see we reverted back to just after 0600 this morning and lost about 6 hours of posts....

 

[Nfld Sapper]

Yeah just noticed that Bruce.....

 

[Mike Bobbitt]

Yeah, long story short we had a rollback. It's been a crappy day.

 

[Nfld Sapper]

AO the problem once again or is it something bigger Mike?

 

[Mike Bobbitt]

Side-effects of chasing the AO and other problems. Took a couple of risks I shoudln't have, apparently.

 

[Nfld Sapper]

Oh... it does happen, hope you can track down the problems

 

[Bruce Monkhouse]

Don't worry Mike,..someday you'll be a star..

 

[GAP]

Don't worry Mike,..someday you'll be a star..he's not?...but.....but...... ;D

 

[navymich]

The new menus are useable on DWAN now, not sure if you changed something Mike?

And was the site down overnight?  I was unable to get on it from about 2330-0400 CST.

 

[BeyondTheNow]

When on the Ipad, any time I choose to reply to a post or a personal message the 'Navigate' drop down menu activates as soon as I click 'reply'.


Edit: Sorry, same on the IPhone as well. It doesn't hinder anything in any way, I just noted that it wasn't doing that before the re-formatting of menu bars took place.

 

[Swingline1984]

I don't know if this is an upgrade issue or not but when I try to access the site from Chrome (my primary browser) I get the following:

An Error Has Occurred!
Sorry Guest, you are banned from using this forum!
You are connecting to Army.ca from a banned location or using a banned service. If you believe this is in error, please contact Army@Army.ca and include ID# 1174 in your message.
This ban is not set to expire.

When I use Firefox or Safari it's all good.

 

[Mike Bobbitt]

1984 that issue should be resolved now. As for the other issues (primarily the recent outages), they're under the microscope but proving to be very difficult to track.

 

[maxwel_fredrick]

I'm having trouble accessing any threads on Army.ca Forum (the green one). When I click a thread it takes me to the index page every time.

I was able to log in here and can view the threads no problem.