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SeaKingTacco said:I disagree with your quote, because it is incomplete. In most units, NCOs are the repository of both corporate knowledge and technical expertise. So, it is not (narrowly) advising officers on issues affecting non-commissioned members (which sounds a bit like a shop steward) that is the really important bit, it is the other two.
In units that I have seen that seem to run like a swiss clock, the constant is a deep respect between officers and NCOs and easy, frank communication. It is not that NCOs always get their way: it is that they always feel that they were heard.
My fault for not providing context, in this case training is referring to learning not day to day operations. I agree the knowledge base is important as your NCOs are subject matter experts in their respective fields. The argument made by the book can be summed up by saying that as SME if someone isn't willing to listen to your knowledge and experience, they might not be worth investing your time in.