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Jarnhamar said:I think this is a wake up call that our border agents need way more resources, money and manpower.
CBSA is hiring and training new officers as fast as they can. But there are staff and infrastructure limitations to their schoolhouse capacity. CBSA and every other LEA in Canada (and the CAF) are all competing for the same recruit demographic. At least now, with the signing of a new collective agreement, front-line Border Services Officers (not "agents") are being paid competitively to other LEA which may aid in retention.